Privacy Policy & Terms of Use

Last updated: [November 2025]

Welcome to Alberta Surface Cleaning (“we,” “us,” or “our”). Protecting your privacy and ensuring transparency in how we operate is important to us. This document outlines both our Privacy Policy and Terms of Use regarding your interaction with our website and services.

1. Privacy Policy

1.1 Information We Collect

We may collect the following types of information when you visit or interact with our website or request our services:

Personal Information — such as your name, phone number, email address, and physical address when you request a quote or contact us.
Service Information — including details about your property or cleaning needs to prepare accurate quotes.
Website Usage Data — including IP address, browser type, device information, and how you navigate our website.
Cookies — small files used to enhance your browsing experience and analyze website performance.

1.2 How We Use Your Information

We use your information to:

Provide, operate, and improve our services.
Respond to inquiries, schedule appointments, and send estimates or invoices.
Communicate updates, promotions, or important notices.
Maintain records for business, tax, and legal compliance.
Enhance website performance and security through analytics.

1.3 Sharing Your Information

We do not sell or rent your personal data.
We may share limited information only when:

It’s required to provide our services (e.g., with subcontractors or payment processors).
It’s required by law or government authorities.
It’s necessary to protect our rights, property, or safety.

All third-party partners are expected to follow applicable privacy and security standards.

1.4 Data Security

We take reasonable precautions — including secure hosting, password protection, and limited data access — to protect your personal information.
However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

1.5 Your Rights

Under Canadian privacy laws (including Alberta’s Personal Information Protection Act), you have the right to:

Access and review your personal data we hold.
Request corrections to inaccurate information.
Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at [insert email address].

1.6 Cookies & Analytics

We may use cookies and Google Analytics to improve website performance and understand visitor behavior.
You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.

1.7 External Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or practices. Please review their privacy policies before interacting with them.

1.8 Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised “Last Updated” date.

2. Terms of Use

2.1 Acceptance of Terms

By accessing or using our website (https://albertasurfacecleaning.com/), you agree to be bound by these Terms of Use and our Privacy Policy.
If you do not agree, please refrain from using our website or services.

2.2 Use of Website

You agree to use this website for lawful purposes only.
You must not attempt to damage, hack, or disrupt the functionality of the website.
Information provided on the site is for general purposes and may change without notice.

2.3 Quotes and Services

All quotes provided through our website or by email are estimates only until confirmed in writing.
Final pricing may vary based on site conditions, additional requirements, or unforeseen circumstances.

2.4 Intellectual Property

All website content — including text, images, graphics, and logos — is owned by Alberta Surface Cleaning or used under license.
You may not copy, reproduce, or distribute any content without our written consent.

2.5 Disclaimer

We make reasonable efforts to ensure the accuracy of information on our website, but we make no warranties regarding completeness or reliability.
Use of our website and services is at your own risk.

2.6 Limitation of Liability

Alberta Surface Cleaning, its owners, and employees shall not be liable for any direct, indirect, or consequential damages resulting from:

Use or inability to use our website, or
Any services provided, except as explicitly stated in a service contract.

2.7 Governing Law

These Terms are governed by the laws of the Province of Alberta and applicable federal laws of Canada.
Any disputes shall be resolved in the courts of Edmonton, Alberta.

2.8 Contact Us

If you have questions about this Privacy Policy or Terms of Use, please contact us at:

Alberta Surface Cleaning
Edmonton, Alberta, Canada
📞 (780) 266-0004
🌐 https://albertasurfacecleaning.com